Refine Labs
Careers
Virtual roundtables and in-person dinners for B2B marketing leaders who want signal, not noise.
We are hiring →How we thrive together
Who we are
Thought leaders. Master strategists. Creative dynamos.
We're a values-driven company committed to hiring individuals who bring diverse perspectives and a strong drive to contribute to long-term success. At Refine Labs, you'll be working alongside the best of the best in your field — and they are generous with their time and knowledge.
Who we seek
Real people. Not unicorns.
At Refine Labs, we're not looking for perfection, unicorns, or any other words that don't describe real people. If you're looking for a sign to apply, here it is. Don't let imposter syndrome stop you. Our standards are high and our goals are specific — and so are yours.
How we operate
Values that guide how we build teams.
Our values are more than words to us. These core principles guide the way we build teams, cultivate leaders, and create a company that's filled with diverse perspectives and individuals.
Non-negotiables
01
02
03
04
05
06
07
08
09
10
Benefits
The whole you
Premium medical, dental, vision, HSA, FSA, mental health, and retirement programs.
Paid parental leave for all
All team members receive 12 fully-paid weeks of parental leave, plus a fully-paid 4-week phase-into-work period upon return.
Flexibility
Fully distributed workforce, unlimited PTO (with a required and enforced minimum), No Meeting Fridays, paid birthday leave, and mental health days — no questions asked.
Flexible lifestyle stipend
Quarterly and annual benefits to keep your home workspace — and your life — working for you.
Company events
Company retreats, regional meetups, and monthly virtual events to keep the team connected across time zones.
100% remote, always
We've been a fully distributed team since day one. You don't need to perform presence — you need to deliver results.
From the team
”
When I think of the Refine Labs culture, the first thing I think of is the people. I'm surrounded by the most talented creative team I have ever worked with. I feel closer and collaborate more with my remote team than I ever did when I worked alongside people in an office. We all work extremely hard and consistently push each other to the next level every day.
Courtney Vermette
”
Refine Labs is a place where I get to express my creativity every day and collaborate with some of the brightest and most talented people I've ever met. There is a clear emphasis on trust, transparency, and psychological safety that makes working here different from my experiences with other companies. I've grown so much — not only as a designer, but as a person.
Nia Bailey
”
If you want a fast-paced, challenging, and ever-changing work environment, Refine Labs is for you. You'll feel supported, heard, and challenged here — but it won't be the same every day. Change and evolution is our middle name. That reach really expands the diversity of thought, and we are all constantly learning from each other.
Ciara Hopkins
”
At Refine Labs, our culture is characterized by a deep commitment to teamwork and mutual support. We embrace a collaborative spirit and a player-coach mentality. To those considering joining: embrace the challenge. This is the place where you'll grow both personally and professionally, where taking calculated risks is encouraged.
Evan Hughes
”
Refine Labs is set apart from anywhere else I've worked by the sheer volume of marketing and creative talent aggregated in one spot. The collaborative nature of the work means your rate of learning is accelerated and you never have to problem solve alone. We promote and encourage a culture of excellence, innovation, and inclusion.
Judy Sherif
How we approach leadership
At Refine Labs, leadership isn't about giving orders — it's about creating conditions for the best work to happen. These are the principles we hold our leaders to.
our anchor
Every leader at Refine Labs operates against our Vivid Vision — a detailed, concrete picture of where the company is going and what it looks like when we get there. It's not a mission statement. It's a commitment we hold ourselves accountable to, and that we share openly with the team.
Honesty & Integrity
We believe in and buy into the journey of our team members.
Honesty & Integrity
We believe in and buy into the journey of our team members.
Honesty & Integrity
We believe in and buy into the journey of our team members.
Honesty & Integrity
We believe in and buy into the journey of our team members.
Honesty & Integrity
We believe in and buy into the journey of our team members.
How we operate
Most agencies brief this in the first call. We'd rather you come in already having thought about it. Here's the high-level on how our client-facing roles are structured — and what makes people successful in them.
Team design
Two dedicated practitioners per client. No layers in between.
Every engagement is led by a Director of Demand Generation and a Performance Marketing Manager. They own strategy and execution respectively — and they work together as a unit, not a handoff chain. A shared creative team supports across accounts.
Client services model
You are the strategist and the operator. At the same time.
You're responsible for diagnosing what's broken, building the plan, and running the work. Clients bring you problems — you bring them clarity, a point of view, and the execution to back it up. There's no junior team to delegate to. The senior person is doing the work.
What makes it work
You are the strategist and the operator. At the same time.
The best people here move fluidly between board-level communication and campaign-level execution. They build credibility quickly with clients, flag problems early, and don't wait to be asked. They treat the client's business like it's their own — because that's what the role actually requires.
If this resonates
You already know what it means to own a client relationship end to end. You've been the person who noticed a problem before the client did — and fixed it before it became a conversation. You're not looking to manage a team. You're looking to do the work at a higher level.
What to bring to the conversation
If you apply, come prepared to talk about how you've navigated the tension between what a client wants and what they actually need. We invest in people who've already thought about this — and who have a specific point of view on how to do it well.
Open roles
All roles are remote. We hire for timezone overlap with our North American client base.
Team design
Director of Demand Generation
Remote · North America
Perfomance Marketing Manager
Remote · North America
creative
Strategy & Operations
View all open positions on our Rippling board.
Every role is remote, senior, and built around real ownership.